Shipping policy
Rosely Team will do our best to ensure your orders are shipped out to you with the soonest delivery channel.
Order Processing Policy
Standard Order Processing: 1-2 business days
**Our team is currently experiencing high volume of orders and will process your orders as quickly as possible.
All orders are subject to acceptance by Rosely Team. This means that our team reserve the right to reject any order received. In the case of order rejection, you will be notified and our team will refund payments in full.
Shipping Policy
Shipping to UAE 1-3 business days
You can reach out to our support team at info@rosely.ae to change delivery details within 24 hours upon placing your order.
Once the order is shipped out or in transit, delivery details cannot be changed.
Why Are There Missing Items?
If your order is too big, it might be divided and shipped out in 2 or more batches to make it smaller and reduce shipping cost for you. So if you've received one batch of your order and found out there are many items missing, please reach out to our support: info@rosely.ae and we will send you the remaining tracking code for the items that are on its way to you!
Packing Policy
All our products are packed with firm boxes and packing that is suitable for international shipping, so your orders will be safely protected throughout the shipment
Disclaimer: These policies are verified for Rosely and able to be used against any claim. Please make sure to read these policies before placing your order claim. Please make sure to read these policies before placing your order.